Planning ahead for the 2025 Copper Switch-Off

As a business, there is a 99% chance that the phones you have are PSTN/ISDN based on Openreach's legacy copper network ...

Firewalls: Test, Test And Test Again!

What do your IT systems, servers, IP telephone systems, network-connected mobile phones all have in common?

Riding The Crest of The Wave - Part 2

In 1997, the showrooms closed and I moved to the business call centre where the first dial-up disks were emerging ...

Technology Vs Humans: Who Is Right Or Wrong? Part 2

Supercomputers have been around since the 50s and have assisted in historic moments such as sending man to the moon ...

And This Is How Scams Start

Saturday night, rushing to try and finish off some paperwork and wanting to catch the last half hour of visiting time at the hospital ...

The Increasing Need For Power In Technology

Virtually everything we do these days relies on nuclear, gas, coal, oil, solar, geothermal or wind ...

Riding The Crest Of The Wave - Part 1

It's November 1990 and I am a fresh-faced salesman working in the flagship Dixons store at the Clarendon Centre in Oxford ...

Cybersecurity: Beware Of Bad Links And Dodgy Websites

With Christmas coming, there will be an inevitable increase in the number of searches you make on the internet ...

What Will Artificial Intelligence Bring To The Table?

There are lots of use cases to show the benefits of using Artificial Intelligence (AI) to perform mundane and repetitive tasks ...

Houston, We Have A Major Problem!

Let me start by saying that I love technology. I have sold consumer electronics since the early 1990s ...

Security: It’s Time To Tighten Up

I had 5 emails from Microsoft in the last few days. The emails were sending me the two-factor authentication codes ...

How Do Customers Contact You?

Your customers see your Facebook, Instagram and LinkedIn pages and read all about you. But how do they contact you?

There's no let up on Trojans, Malware And Hacking

This week has been the turn of telephony software company 3CX to have one of their most used applets compromised ...

Cyber Awareness And Training

In a recent blog post, I wrote about the MGM hack and how it was potentially conceived via a phone call ...

Social Engineering: It All Started With A Game!

Imagine you are scrolling through Facebook and your friend has posted a quiz that asks for personal details such as your birthday ...

Downtime Vs Down Time

In today's technological world, there is an urgency to have all systems up and running 24 hours of the day, seven days a week ...

How Vulnerable Is Your Smartphone?

I talk often about phishing emails that can lead to hackers penetrating your networks. Smartphones are also vulnerable ...

Cyber Attackers And Phoney Phone Calls

I have been reading with interest that it has been the turn of the mighty MGM Group to fall victim to hackers ...