Pritesh Ganatra

British Technology Solutions

Your technology problem solver ...

Do You Test Your Email Systems Regularly?

Pritesh Ganatra

CREATED BY PRITESH GANATRA

Published: 22/07/2025 @ 09:01AM
#EmailBounceBack #CorrectEmailAddress #DoubtingMyself #DomainNameSpellings #CorrespondenceHistory

I recently sent an email to someone I had previously corresponded with. When I got a bounce-back, I thought I had the wrong address or made a typo. I doubted myself, as that is my nature, but seeing the email address in my ‘history' part of me knew I had the correct domain name spellings ...

Test my patience, oh, As the clock ticks away slow, Answers elude me

Test my patience, oh, As the clock ticks away slow, Answers elude me

Anyway, I typed the address in full from scratch the second time and got a second bounce-back. I have the person's phone number and informed them that their emails appear not to be working. They tried to send me one and it did not work. As I do not look after their IT, I have no way of testing any of their systems.

After about an hour, I received a test email and replied to
ensure we had two-way electronic communication!

It was fortunate that on this occasion, I had a bounce-back message from Microsoft that the system could not deliver the email. I have had many occasions where non-delivery reports have been slow, and it can take up to 72 hours for Microsoft (or any email provider) to report back that an email was undelivered.

How many times have you thought that the other person, who is also receiving thousands of emails a week, is ignoring you? Emails can easily go into the spam or junk folders, or, in my case, we use a dedicated email filtering system (which we monitor every day) and will quarantine suspect electronic correspondence.

In short, unlike an old-fashioned fax machine, which only requires a working phone line, emails are not guaranteed to be sent or received, as many factors can affect transmission.

If you are sending or expecting an urgent email, it is still highly
advisable to call the other person and triple-check all is well!

We often forget that we can still communicate with people. In my personal view, if there are urgent matters at hand, then a phone call or face-to-face meeting (physical or virtual) is the best way to ensure a message gets heard. I have seen emails with very sensitive information sent in the body of the text, rather than being on a password-protected attachment.

Emails can be intercepted and we must take more care and be less reliant on this type of communication format. Do you test your systems and undertake cyber security/phishing email training with your organisation regularly?

I recommend at least once a quarter.

Until next time ...

PRITESH GANATRA

Your technology problem solver

Would you like to know more?

If anything I've written in this blog post resonates with you and you'd like to discover more about testing your email systems and what to do when you get unexpected undeliverable notifications, it may be a great idea to give me a call on 01604 926100 or take a look at my website, which you can find by clicking here.

Share the blog love ...

Share this to FacebookBuffer
Share this to FacebookFacebook
Share this to TwitterTwitter
Share this to Linkedin (popup window)Linkedin
Share this to Pinterest (popup window)Pinterest
Share this to WhatsApp (popup window)WhatsApp

#EmailBounceBack #CorrectEmailAddress #DoubtingMyself #DomainNameSpellings #CorrespondenceHistory

About Pritesh Ganatra ...

Pritesh Ganatra 

The word 'Technology' has too many connotations in today's world! Where do we start? Simple terms like 'IT' and 'Telecoms'? or terms that appear NOT to have an actual meaning at all!, e.g. 'Internet of Things (IoT). Technology also encompasses specialist products and services like 'Rugged' and 'Tough' android devices, Lone Worker Software, panic alarm devices, smart energy devices, low energy lighting, credit card terminal (PCI DSS) security, indoor/ outdoor Wi-Fi systems, Ultrafast Gigabit internet connectivity, access control systems, industrial IoT circuit controllers.

BTS UK can consult from simple solutions to the most complex, provide some of the products through a wholesale channel, bring together a multi-disciplined 'Task Force' to deliver and implement complete Technology 'projects'.

I am your technology problem solver and I look forward to helping you.

More blog posts for you to enjoy ...

Click here to view this blog post


Datacentres Demand Power and Water: How Will AI Affect Our Resources?

As the ascent of datacentres keeps accelerating, driven by advancements in generative AI and quantum processors, the demands for electricity and water are growing alarmingly. This surge not only strains resources, but also ha...

Click here to view this blog post


What is Email Security, And Why Do You Need To Be Really Careful About It?

Did you know that emails can be intercepted and the contents manipulated, modified and forwarded back to the intended recipient without you even knowing about it? Sounds frightening, doesn't it?...

Click here to view this blog post


The Essential Role of Two Factor Authentication in Preventing Hacking Attacks

In our digital age, safeguarding personal information is crucial. Two Factor Authentication (2FA) stands out as a vital security measure, offering a robust layer of protection against hacking. By requiring an additional piece...

Click here to view this blog post


The Importance Of Being Earnest

I still believe in the notion that 'people buy from people', however, we seem to be in a world where people are being pressured into buying technology for the fear that their business will fail or be left behind if they don't...

Click here to view this blog post


The Alarming Decline of Basic Survival Skills in Modern Education

In an era dominated by technology, the lack of Basic Survival Skills in education raises concerns about future generations. As society becomes increasingly reliant on devices and connectivity, essential life skills are being ...

Click here to view this blog post


Spending billions on AI startups: A Disturbing Trend in Valuations

The madness of spending billions on AI startups raises alarm over staggering valuations and the implications for society. Many of these companies focus on trivial applications while genuinely innovative solutions remain sidel...

Click here to view this blog post


What Is The Most Important Part Of Your Business Network?

The final words from a recent blog post led me to determine a business network's common point of failure. We're heading into the VoIP era and plunging feet-first into having the traditional PSTN/ISDN networks disconnected for...

Click here to view this blog post


Fraud, Fraud, Fraud! What's The Cost To Your Business?

Did you know that small and medium-sized enterprises (SMEs) account for 99.9% of the businesses in the UK? At the start of 2023, there were estimated to be 5.6 million private-sector businesses ......

Other bloggers you may like ...

Click here to view this blog post


Small Business Owners: Discover Why A sBlogIt! Blog Has Superpowers

Posted by Steffi Lewis on https://www.sblogit.com

Your sBlogIt! blog has a couple of superpowers that elevate it beyond traditional marketing channels like social media, email marketing and yes, even ...

Click here to view this blog post


Lessons from Neat Burger: Navigating The Harsh Realities of Food Businesses Today

Posted by Steph Birch on https://blog.birchstrategicservices.com

Neat Burger's journey, marked by rapid celebrity-backed growth and subsequent challenges, highlights the harsh realities of the hospitality sector. Th ...

Click here to view this blog post


Exciting Changes Are Coming To Xero: Now You Can Navigate With Ease!

Posted by Alison Mead on https://blog.siliconbullet.com

Change is on the horizon for Xero users! Prepare for an upgraded navigation system and new homepage designed to simplify bookkeeping and improve busin ...

Click here to view this blog post


Is Rachel Reeves Making Decisions That Could Tank the Economy?

Posted by Roger Eddowes on https://blog.essendonaccounts.co.uk

Navigating the turbulent waters of Britain's financial landscape, Rachel Reeves must confront some hard truths. Failure to make informed decisions cou ...