Pritesh Ganatra

British Technology Solutions

Your technology problem solver ...

Do You Test Your Email Systems Regularly?

Pritesh Ganatra

CREATED BY PRITESH GANATRA

Published: 30/12/2025 @ 09:00AM
#EmailBounceBack #CorrectEmailAddress #DoubtingMyself #DomainNameSpellings #CorrespondenceHistory

I recently sent an email to someone I had previously corresponded with. When I got a bounce-back, I thought I had the wrong address or made a typo. I doubted myself, as that is my nature, but seeing the email address in my ‘history' part of me knew I had the correct domain name spellings ...

Test my patience, oh, As the clock ticks away slow, Answers elude me

Test my patience, oh, As the clock ticks away slow, Answers elude me

Anyway, I typed the address in full from scratch the second time and got a second bounce-back. I have the person's phone number and informed them that their emails appear not to be working. They tried to send me one and it did not work. As I do not look after their IT, I have no way of testing any of their systems.

After about an hour, I received a test email and replied to
ensure we had two-way electronic communication!

It was fortunate that on this occasion, I had a bounce-back message from Microsoft that the system could not deliver the email. I have had many occasions where non-delivery reports have been slow, and it can take up to 72 hours for Microsoft (or any email provider) to report back that an email was undelivered.

How many times have you thought that the other person, who is also receiving thousands of emails a week, is ignoring you? Emails can easily go into the spam or junk folders, or, in my case, we use a dedicated email filtering system (which we monitor every day) and will quarantine suspect electronic correspondence.

In short, unlike an old-fashioned fax machine, which only requires a working phone line, emails are not guaranteed to be sent or received, as many factors can affect transmission.

If you are sending or expecting an urgent email, it is still highly
advisable to call the other person and triple-check all is well!

We often forget that we can still communicate with people. In my personal view, if there are urgent matters at hand, then a phone call or face-to-face meeting (physical or virtual) is the best way to ensure a message gets heard. I have seen emails with very sensitive information sent in the body of the text, rather than being on a password-protected attachment.

Emails can be intercepted and we must take more care and be less reliant on this type of communication format. Do you test your systems and undertake cyber security/phishing email training with your organisation regularly?

I recommend at least once a quarter.

Until next time ...

PRITESH GANATRA

Your technology problem solver

Would you like to know more?

If anything I've written in this blog post resonates with you and you'd like to discover more about testing your email systems and what to do when you get unexpected undeliverable notifications, it may be a great idea to give me a call on 01604 926100 or take a look at my website, which you can find by clicking here.

Share the blog love ...

Share this to FacebookBuffer
Share this to FacebookFacebook
Share this to TwitterTwitter
Share this to Linkedin (popup window)Linkedin
Share this to Pinterest (popup window)Pinterest
Share this to WhatsApp (popup window)WhatsApp

#EmailBounceBack #CorrectEmailAddress #DoubtingMyself #DomainNameSpellings #CorrespondenceHistory

About Pritesh Ganatra ...

Pritesh Ganatra 

The word 'Technology' has too many connotations in today's world! Where do we start? Simple terms like 'IT' and 'Telecoms'? or terms that appear NOT to have an actual meaning at all!, e.g. 'Internet of Things (IoT). Technology also encompasses specialist products and services like 'Rugged' and 'Tough' android devices, Lone Worker Software, panic alarm devices, smart energy devices, low energy lighting, credit card terminal (PCI DSS) security, indoor/ outdoor Wi-Fi systems, Ultrafast Gigabit internet connectivity, access control systems, industrial IoT circuit controllers.

BTS UK can consult from simple solutions to the most complex, provide some of the products through a wholesale channel, bring together a multi-disciplined 'Task Force' to deliver and implement complete Technology 'projects'.

I am your technology problem solver and I look forward to helping you.

More blog posts for you to enjoy ...

Click here to view this blog post


Is digital money about to go mainstream in 2026?

Digital money is edging closer to everyday life, with regulators, banks and central banks aligning. This post looks at what might click into place in 2026, from tokenised payments to a UK digital pound. It's not guaranteed, b...

Click here to view this blog post


Datacentres Demand Power and Water: How Will AI Affect Our Resources?

As the ascent of datacentres keeps accelerating, driven by advancements in generative AI and quantum processors, the demands for electricity and water are growing alarmingly. This surge not only strains resources, but also ha...

Click here to view this blog post


Spending billions on AI startups: A Disturbing Trend in Valuations

The madness of spending billions on AI startups raises alarm over staggering valuations and the implications for society. Many of these companies focus on trivial applications while genuinely innovative solutions remain sidel...

Click here to view this blog post


The Importance Of Being Earnest

I still believe in the notion that 'people buy from people', however, we seem to be in a world where people are being pressured into buying technology for the fear that their business will fail or be left behind if they don't...

Click here to view this blog post


Thanks to cybercrime, do we need a new internet?

I wonder whether the rise in cybercrime means scrapping the Internet entirely or rebuilding trust with smarter design. We need accountable platforms, stronger standards and better habits. Let's make the net safer without losi...

Click here to view this blog post


What's Your Back Up Strategy?

Here is the irony of the situation. It was inevitable that it would happen one day; that I would be caught out on the very thing I always preach to my clients. In two words: data backup ......

Click here to view this blog post


AI vs human writing: which one is best?

Last week's blog post was an experiment to see how well Artificial Intelligence systems (such as Chat GPT/Grammarly/Google Gemini, etc) actually write one of my blog posts, compared to me using my fifty-three years' worth of ...

Click here to view this blog post


Fraud, Fraud, Fraud! What's The Cost To Your Business?

Did you know that small and medium-sized enterprises (SMEs) account for 99.9% of the businesses in the UK? At the start of 2023, there were estimated to be 5.6 million private-sector businesses ......

Other bloggers you may like ...

Click here to view this blog post


Where corporate visitors stay in Milton Keynes for space, privacy and easy access

Posted by Emily Freeman on https://blog.shortstay-mk.co.uk

Wondering where corporate visitors stay in Milton Keynes? You'll see why many teams pick serviced accommodation from Short Stay : MK over hotels and A ...

Click here to view this blog post


Three practical habits for better wellbeing in 2026 at work

Posted by Dave Cordle on https://blog.davecordle.co.uk

Here are three easy habits to make wellbeing in 2026 feel doable at work. You'll lower stress, protect your attention, and build steadier joy without ...

Click here to view this blog post


Government Makes Further Concessions on Inheritance Tax reforms for Farms and Firms

Posted by Roger Eddowes on https://blog.essendonaccounts.co.uk

Here's the latest on Inheritance Tax reforms: the APR/BPR allowance is rising to £2.5m. That should narrow the impact to the biggest estates while kee ...

Click here to view this blog post


How bad diary management quietly costs you clients and cash

Posted by Sarah Hannaford on https://blog.sarahpasolutions.co.uk

If bad diary management keeps tripping you up, you're not alone. It causes missed appointments, constant stress, and income you never get back. An onl ...