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Riding the Crest of the Wave Part 3 and the Big Copper Switch-off Approaches And all of a sudden, we had Blackberry dominating the Global market. Watch the 2023 documentary of the Rise and Fall of one of the most secure email systems in the world, which is no longer with us in the handset market ... Riding The Crest Of The Wave Part 2 And The Rise of the Internet In 1997, the showrooms closed and I moved to the business call centre where the first dial-up disks were emerging ... Riding The Crest Of The Wave. Part 1 sees me Starting out at Dixons in Oxford It's November 1990 and I am a fresh-faced salesman working in the flagship Dixons store at the Clarendon Centre in Oxford ... Fraud, Fraud, Fraud! What’s The Cost To Your Business? Did you know that small and medium-sized enterprises account for 99.9% of the businesses in the UK? Technology Vs Humans: Who Is Right Or Wrong? Part 2 Supercomputers have been around since the 50s and have assisted in historic moments such as sending man to the moon ... Do You Test Your Email Systems Regularly? I recently sent an email to someone I had corresponded with previously but thought it weird when I got a bounce-back ... Planning ahead for the 2025 Copper Switch-Off As a business, there is a 99% chance that the phones you have are PSTN/ISDN based on Openreach's legacy copper network ... Technology: Where is it all going? Artificial Intelligence that will reduce the number of humans required to do a particular task is available right now ... The Importance Of Being Earnest I believe that 'people buy from people', yet we seem to be in a world where people are pressured into buying technology ... Ransomware: New Ways Of Attacking Your Networks Hackers are constantly evolving their tactics to exploit vulnerabilities in business networks so we all need to be prepared ... Business Users: Think devices, think security! Unless you are into stocks and shares, foreign exchange or Crypto, where every second makes the difference between huge profits and losses, there is actually not a single situation where you need to have instant access apps on your mobile phone ... Ok, So What’s The Real Price Then? I was analysing an invoice from an IT company and I was told that the monthly cost of Support is £134. It wasn't really ... What is Email Security? Did you know that emails can be intercepted and the contents manipulated? Sounds frightening, doesn't it? What Is The Most Important Part Of Your Business Network? The final words from my last blog post led me to determine a business network's commonest point of failure ... AI: 2025 Has Started With A Big Bang! The theme for this year is Artificial Intelligence or, as we humans refer to it, AI. But what is AI and how can it help us? What’s Your Back Up Strategy? It was inevitable that one day I would be caught out on the very thing I always preach to my clients: data backup ... Christmas 2024: This Is My 100th Blog Post! Every group of young people I meet, I say this to them: do something you like doing and do it to the best of your ability ... Houston, We Have A Major Problem! Let me start by saying that I love technology. I have sold consumer electronics since the early 1990s ... The Internet: Is It Evolution Or Revolution? The internet, the net, the information superhighway, the web, www, the virtual world, cyberspace. What is it really? Smart Devices: Is Your Network Vulnerable? Businesses are increasingly using smart devices within the workplace and do not consider the security aspects ... Could Your Business Survive A Major Financial Loss? - Part 1 Let's face it, criminals are after your hard-earned money. We hear about incidents daily, so let me try to summarise some of how businesses have had major financial losses in the not-so-distant past .... What Is Mobile Device Management? Mobile Device Management (MDM) is a platform where you can list and manage almost any type of mobile phone ... What Will Artificial Intelligence Bring To The Table? There are lots of use cases to show the benefits of using Artificial Intelligence (AI) to perform mundane and repetitive tasks ... About The Security Of Your Core Business Network The roots of technology, especially in the telecommunications industry, go back to 1837 with the start of the morse-code telegraph ... Could Your Business Survive A Major Financial Loss? - Part 2 In the first blog post in this series, I said I would talk about human-based manipulation that can lead to massive financial losses ... And This Is How Scams Start Saturday night, rushing to try and finish off some paperwork and wanting to catch the last half hour of visiting time at the hospital ... Are We Moving Too Much Online? I am sorry, I love technology and have done since I was a kid, but the Crowdstrike outage shouldn't cause chaos ... Technology Vs Humans: Who Is Right Or Wrong? Part 1 As I said in my last blog post, I have been an avid technology fan since my school days, but sometimes it may go too far ... Cyber Attackers And Phoney Phone Calls I have been reading with interest that it has been the turn of the mighty MGM Group to fall victim to hackers ... How Secure Are Your Business Networks? The Colonial pipeline was recently subject to a ransomware attack by the Russian hacker group Darkside ... Technology Overload And Mental Health In 1990, I was selling a different kind of technology and life was much simpler. TVs, Video Cassette Recorders (VCRs), Stereo Hi-Fi equipment, cameras and camcorders. These items have one thing in common, they exist for pure entertainment ... Firewalls: Test, Test And Test Again! What do your IT systems, servers, IP telephone systems, network-connected mobile phones all have in common? The Increasing Need For Power In Technology Virtually everything we do these days relies on nuclear, gas, coal, oil, solar, geothermal or wind ... Cybersecurity: Beware Of Bad Links And Dodgy Websites With Christmas coming, there will be an inevitable increase in the number of searches you make on the internet ... Security: It’s Time To Tighten Up I had 5 emails from Microsoft in the last few days. The emails were sending me the two-factor authentication codes ... How Do Customers Contact You? Your customers see your Facebook, Instagram and LinkedIn pages and read all about you. But how do they contact you? There's no let up on Trojans, Malware And Hacking This week has been the turn of telephony software company 3CX to have one of their most used applets compromised ... Cyber Awareness And Training In a recent blog post, I wrote about the MGM hack and how it was potentially conceived via a phone call ... Social Engineering: It All Started With A Game! Imagine you are scrolling through Facebook and your friend has posted a quiz that asks for personal details such as your birthday ... Downtime Vs Down Time In today's technological world, there is an urgency to have all systems up and running 24 hours of the day, seven days a week ... How Vulnerable Is Your Smartphone? I talk often about phishing emails that can lead to hackers penetrating your networks. Smartphones are also vulnerable ... The Big 2G And 3G Switch Off You may remember that in previous blog posts, I spoke about Openreach’s plan to switch off the PSTN network in 2025 ... Who Do You Do Business With? Let's face it, we are all entrenched in the digital age. The way in which we do business is definitely changing ... Ofcom Regulations: Is Your Business Protected? PART 2 Following on from last week’s blog post about Ofcom, here is some guidance on what not to get wrapped up in ... Ofcom Regulations: Is Your Business Protected? The Uk telecoms industry is regulated by Ofcom which is responsible for ensuring we get the best from our services ... Telephony: It’s Not About Making A Call! To go back in time, telephone systems were known as PBX or PABX. Go even further back and you have switchboard operators ... Not All Fibre Services Are The Same Over ten years ago, Openreach started to upgrade its infrastructure by the addition of fibre from the exchange ... Should You Us Wired Or WiFi? Back in the day, all routers by the likes of BT, TalkTalk, Sky Broadband and Virgin Media were designed for one function ... Phone Systems: Pricing And Technical Differences The traditional 'box-on-the-wall with a bunch of handsets on the desk' systems are gradually being replaced by VoIP ... My Cloud, Your Cloud, Who's Cloud Is It Anyway? When it comes to understanding the cloud, people get confused easily, and rightly so. However, it is a brilliant concept ... Not All Sausage Rolls Are The Same! You can buy a Sausage Roll from almost anywhere these days. You can even get them in supermarkets and petrol stations ... The Big Switch Off: VoIP And SIP Since 2008, wherever possible, transmitting voice services over an Internet connection line has been in testing with early adopters ... December 2025: BT To Switch Off PSTN Networks Since 2008, BT has been planning to roll out the big copper switch off of all PSTN and ISDN services throughout the UK ... We Are Massively Reliant On Technology How often have you heard someone say they can't work because their system is down or the WiFi keeps dropping out? IoT: The Internet Of Things - Part 2 The phrase 'Internet of Things' (IoT) reminds me of when a person can’t remember a name of a particular item ... IoT: The Internet Of Things - Part 1 Over the past 25 years, the Internet become a place for more than just websites to be displayed and for us to find information ... Happy 60th To The BTS UK Blog! Every week I have to inform readers of the latest technology trends and, more importantly, how to stay safe ... Changes To Business Telephony And Communications For 2023 - Part 3 I want your business to run efficiently and to watch you grow, not be hampered by miss-matched technology ... Changes To Business Telephony And Communications For 2023 - Part 2 In 2023, we have both the energy crisis and the cost-of-living crisis, so we don't need a telephony and communications crisis too ... Changes To Business Telephony And Communications For 2023 - Part 1 In 2023, we have both the energy crisis and the cost-of-living crisis, so we don't need a telephony and communications crisis too ... Two Hours On Hold! How Much Is Your Time Worth? Whatever type of business you are, you need technology. Your company will need broadband, computers and comms ... How Can You Reduce Your Energy Consumption? A new car, with the latest technology, is far more efficient than an older car as they become smarter to increase fuel efficiency ... Christmas Is Coming So Beware! This is the time of year when we should all be preparing to wind down, and make plans for the Christmas vacation... Are You Ready For December 2025? Openreach, the network arm of BT PLC is switching off certain types of lines on the PSTN network ... What Is The Internet Of Things? The Internet of Things (IoT) is a phrase that more people are starting to know, but few understand. Put simply, any device that requires an internet connection and has a specific function is part of the IoT ... |
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